Going forward, suppliers and resellers of technology equipment will only be successful if they stop focusing solely on the transactional sale and start deriving a significant amount of their revenue through solutions sold in response to customers’ needs. This means that suppliers and resellers will need to disengage from a product-driven mantra and instead engage in service-driven offerings that solve customers’ problems and get the job done.
The Tarsus Technology group understands this and we know that the small to mid-market customer is the primary target for this approach. Because of the need to respond to customer demands directly, Tarsus markets its solutions stack to the end-user and the reseller simultaneously. Tarsus Technology Group is, however, a channel-centric organisation and remains committed to fulfilling all leads generated through its reseller partners.
Tarsus believes a high-touch model is required to initially deliver on this, but that as capacity and capability develop in the mid-market reseller base, the next wave of smaller resellers can be developed. Once this strategy has been brought to fruition, Tarsus sees solutions to end-customer needs being crafted by a solution hub and then implemented – and supported – by resellers, allowing every party to play to its strengths and coexist in a modern channel model.
Tarsus’ distribution-focused companies operate from a single entity, named Tarsus Distribution, while the solutions and services focused companies are arranged according to their focus areas, namely Tarsus Cloud on Demand, Tarsus SecureData, Tarsus Channel Capital, Tarsus Emerging Markets, Tarsus Channel Risk Management and Tarsus Academy. The group’s investments in the form of Printacom and GAAP are positioned independently because of the ‘vendor’ role they play in the market. The entire group is positioned under a single banner, namely the Tarsus Technology Group (TTG).
Tarsus is the longest-established IT distributor in South Africa and a level 3 B-BBEE contributor, black female owned and black designated group owned under the new ICT Charter. Click here to download the latest BEE certificate.
Tarsus’s head office is situated in Gauteng with branches in Western Cape, Eastern Cape, KwaZulu-Natal, Mpumalanga and Free State. Tarsus has also extended its footprint into Africa with branches in Namibia, Botswana, Zambia and a focused sales team that services the other territories in Africa from the South African head office in Johannesburg.
The management and staff of Tarsus Distribution are committed to reducing its impact on the environment. We will strive to improve our environmental performance over time and to initiate additional projects and activities that will further reduce our impact on the environment.
The key points of its strategy to achieve this are:
The company will implement a training programme for its staff to raise awareness of environmental issues and enlist their support in improving the company’s performance. Tarsus will encourage the adoption of similar practices by its suppliers.