/FAQ/

  • Please note that 70% of your business must be generated from the sale of IT equipment.

  • Send an email to register@tarsus.co.za or contact the accounts department on 011 5311000 requesting an application form.

  • There is a COD and Credit application available which is accompanied by a questionnaire that all new customers need to complete.

  • Credit applications must be hand delivered to Tarsus as we need the original application on file, COD applications are accepted via email.

  • All applications have to be signed by the company director or an authorised signatory, once the complete application is received by Tarsus with supporting documents as requested on page 2 of the application, it will be processed. The process can take 2-3 working days.

  • Please go onto the tarsus website https://portal.tarsusdistribution.co.za/

  • Click Request Access

  • Fill in the Request Access Form

  • Click Register once all the information is filled

  • You will receive an email with your log in verification

  • Log into the portal

  • Log into the Tarsus Portal and select "DASHBOARD" then click Pricelists and download.

  • Visit http://www.tarsusdistribution.co.za/

  • Select Reseller Login, type in your email address and click "Forgot your password"

  • An email with your password will get sent to you in 5 min.

  • To change your password please log into the Tarsus portal and Select "DASHBOARD" and click "My Profile".

  • Type in your Old Password, New Password and confirm your New Password. Then click "Update Profile"

  • Open the mailer you have received and scroll down to the bottom of the mail and click Unsubscribe.

  • You will be requested to confirm again if you really want to be unsubscribed from the particular mailing list.

  • Click unsubscribe.

    Please contact your Tarsus account manager for assistance.

Please contact your Tarsus account manager for assistance.

  • Go onto the Tarsus website https://portal.tarsusdistribution.co.za/ and sign in.

  • Select "DASHBOARD" then click on E-Mail Promotions. You will be able to download or view older promotional mailers that are still valid.

  • Open the mailer you received, click forward and edit the pricing and text on the mailer.

  • Please ensure that you remove the from name and unsubscribe footer.

  • Send your account manager a request by email.

  • You will be sent a document to read and sign, once that is done.

  • Log into the Tarsus Portal and select "DASHBOARD" then click Syndication.

  • As a customer you will need to complete the Tarsus credit application and hand deliver

  • The Tarsus Accounts department will apply for credit on the account upon receipt of application

  • If successful, the account will be moved from COD to 30 days and you will be advised.

  • In an event where you already have a credit account and need a higher credit limit, you have to email your Tarsus controller and request this.

  • If you would like a lower credit limit or no longer want a 30 day account, you will have to email your Tarsus credit controller and advice.